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all 116 comments

[–]iGiveWomenOrgasms_jk 63 points64 points ago

it'd probably be more like "Grandma, double click that big blue lower-case e".. because let's be honest. Our grandma's probably don't have any other browsers haha

[–]iamnoss 46 points47 points ago

On my mother's computer I installed Chrome, and renamed the shortcut to "Internet Explorer" and changed the Chrome icon to the IE one.

She doesn't know any better.

[–]abqcub 8 points9 points ago

Lol yes! I did the same for my parents, and when I worked IT did the same to our less than computer literate employees.

[–]iamnoss 13 points14 points ago

It's a good trick. I don't like forcing people to use only the programs that I like, but after having to sort out my mother's computer after she's accidently installed 100 toolbars every couple of days it's for the best.

[–]MF_Kitten 4 points5 points ago

I never understood how someone could install so many fucking toolbars. What are they doing to get them there?!

And how can someone be so rigid and stuck that they can't learn "this is the application you're going to use instead"?!

[–]Johnnsc 2 points3 points ago

I gave my mom an icon for every website she goes to (there are 3), this solves most of my problems.

[–]abqcub 5 points6 points ago

For my parents I pretty much force them to use all my preferred programs. Revenge for all those years of being forced to eat veggies and having them tell me its healthy for me. Well my programs are healthy for their computer lol. For other people I usually explain to them why I did that

[–]nikomo -3 points-2 points ago

My mom catered around me being a picky motherfucker.

Result: I'm fat, I don't want to even look at the computer in the living room, and I segmented the network.

[–]ineedagrownup 0 points1 point ago

Why don't you put her data onto one drive and her OS on the other, then make an image of the OS drive that you can write over when she fucks it up?

[–]iamnoss 0 points1 point ago

She has a tablet now to fuck up instead, she rarely uses the computer for much any more.

[–]BearBus 0 points1 point ago

Wat?

[–]JayceMJ -1 points0 points ago

Goto Tools -> Internet Options -> Advanced and uncheck Enable third-party browser extensions. Problem solved.

[–]barium111 4 points5 points ago

Whats a double click?

[–][deleted] ago

[deleted]

[–]chrisrand 0 points1 point ago

logmein is free and join.me is install-less and free, also a logmein product

[–]jskater17 0 points1 point ago

as is TeamViewer. e: install-less and free, not a logmein product.

[–]averedge 0 points1 point ago

I did something similar to my mother. But i installed linux.

Saves me the trouble of removing a virus every month or so from when she downloads some game that puts a virus on it.

[–]Xenophilus 0 points1 point ago

Let me get this right, you gave your technologically illiterate mother Linux?

[–]averedge 2 points3 points ago

I installed ubuntu, installed flash and shockwave and a few minor games. Also made sure she had everything she needed to play her Facebook games and printed out detailed instructions (with screenshots) on how to upload pictures via Facebook. If she needs anything, i am a phone call and a 10 minute drive away. But, she has never called except for the occasional "Should i click this update?".. She loves not having a virus every 2 weeks and my nephew who goes there to play on the PC tries to download virus infected games all the time with no luck. It is a minimalists PC dream, it does what she uses it for.. No more, no less.

[–]zdarlight 0 points1 point ago

I introduced Chrome to my mom, she loves it. And she introduced it to her mom, which in turn has no idea what the hell it does.

[–]tacojohn48 0 points1 point ago

My Grandma uses FireFox.

[–]tehmikey 14 points15 points ago

In her defense, everything was working fine until you installed that chrome thing.

[–]some_random_noob 10 points11 points ago

i feel the same way talking to everyone but my dad and my youngest brother about computers. nothing like telling my grandpa "just open a new tab, hit the plus sign at the top of the screen" and he hits the X closing out the window and then tells me the internet went out.

[–]Mystharia 4 points5 points ago

Am I the only one with a tech-savvy, open-minded, Obama-supporting grandmother (who will turn 80 in a few months)?

[–]Rabarbara 9 points10 points ago

You did narrow it down quite a bit.

[–]Mystharia 1 point2 points ago

I just added the turn 80 part so nobody thought I was a 16 year old with a 48 year old grandmother. The other parts though...

[–]Bruce_Bruce 8 points9 points ago

This is pretty much my mom. Whenever she encounters a problem I tell her not to touch/click on anything else until I get there. Then fix the problem from there.

[–]rumnscurvy 15 points16 points ago

Do you know about LogMeIn ? My life got so much easier since I installed it. It's one of many remote-desktop programs (I've only tried this one, I'm sure there's more out there). It's free to use in its basic mode, you make an account, install the program on all computers you want to remotely manage. It usually starts up with windows, and whenever the person in question is in trouble, you only have to log in a website (no program needed on your end) to have a Java-based view of the person's desktop, fully clickable and responsive to keyboard input.

As it's Java it's slightly slow to respond, but it works wonders ! Your family member is in distress, no problem, you can do this wherever you are, since you only need to know your account identifiers.

[–]Bruce_Bruce 8 points9 points ago

This is a fucking genius idea, I don't know why I never thought of it before. But most of the time I go over to my moms and help her out, she usually pays me with KFC and beer :]

[–]iAmRoger 5 points6 points ago

Try TeamViewer, it's pretty amazing and very stable. You will need to start up the program on your computer to log into your mom's computer.

[–]TqRz 0 points1 point ago

Did this last night for my auntie, took about 15 minutes of explaining how to download and install it but it did earn me 30 euro so I'm not complaining.

[–]kvlt616 2 points3 points ago

teamviewer

[–]saifelse 1 point2 points ago

I live across the country from my parents. When mom called for help with some computer problem, I tried explaining over the phone for 10 minutes, but to no avail.

I decided to take a different route.... invested the next half hour explaining to her how to install LogMeIn. Best decision I ever made.

[–]Bridgemaster11 4 points5 points ago

Dear god, my grandma emailed this to me this morning... granny is that you?

[–]libertyblue 3 points4 points ago

My mom posted this on Facebook last week. What have we come to...

[–]Coca_Cola_for_blood 0 points1 point ago

Mine too...brother?

[–]libertyblue 0 points1 point ago

Sister?

[–]Metallivane 3 points4 points ago

My mom tells me that the whole computer is broken when she types in the wrong password to her email.

[–]PapaPasta 2 points3 points ago

At least you only talk to Grandma once a year! That's me ALL day at work.

[–]casualsocks 3 points4 points ago

How do you know it's once a year?

[–]fawker 0 points1 point ago

computer phone support is the tech equivalent of a cna

yeah, you have a "trade" but you are still paid jack shit and are wiping peoples asses for a living

[–]Arageorge 4 points5 points ago

I work tech support, I get a lot of calls about black screens on tvs when their cable box is on, from there I have to explain that their tv must be on for them to be able to watch tv.

[–]fawker 0 points1 point ago

tech support is a lot like those guys in Nasa trying to remotely fix problems from so far away

except you don't get paid much and nothing important is getting accomplished

But at least they both make for a very boring discussion when you discuss your day at the job.

[–]Popo5525 1 point2 points ago

"Chrome icon? I don't see no damn icon with chrome on it!"

[–]ryph 2 points3 points ago

...and once she manages to open chrome, she will be double-clicking links for the rest of her life.

[–]bananamunchies 2 points3 points ago

"BUT SONNY I DONT SEE ANY SHINY ICONS"

[–]jswiftydowell 2 points3 points ago

Is this RockTard from the shaytards?

[–]Homerdw321 1 point2 points ago

I thought the same thing when I saw it. It looks like their kitchen but I'm not sure.

[–]jswiftydowell 0 points1 point ago

It also looks like Rocktard! haha

[–]eloiserivard 3 points4 points ago

Wait guys. My grandma can't even use an iPad. I don't mean surfing on the internet or anything like that. She can't swipe through pictures.

[–]BearBus 0 points1 point ago

My grandma can't even see.

[–]Niklam 0 points1 point ago

Just use Teamviewer and do everything for them. That's what I do.

[–]fawker 0 points1 point ago

Your first mistake was trying to get her to use something that didn't say internet on it.

Have fun with that shit.

[–]Sargentrock 0 points1 point ago

I look the same when trying to walk my wife through watching anything that involves more than changing the channel on the TV...

[–]smokinJoeCalculus 0 points1 point ago

My grandma has issues with technology from time to time, but one of my proudest moments was when she thanked me for introducing her to Gmail.

[–]vibro 0 points1 point ago

Dude, if you installed chrome on her computer - because let's face it she didn't do that herself - you don't call it the chrome icon. Rookie mistake.

Ask: "Do you see the color wheel on the desktop?"

You might have to call it something other than desktop though. she'll have her own lingo for stuff.

"Double click that. I mean quickly click on the left side of the mouse twice ... didn't work? Try a little bit faster. There you go grandma."

edit: also if you really get stuck to be tech support for some relative, setting up remote desktop access will save you SOOOO many nerves.

[–]Jurph 0 points1 point ago

While I was on vacation in the Outer Banks, I got The Call. I spent over three hours on the phone with my mother-in-law helping her figure out where a file was -- it was an attachment that she had opened from gmail, edited, saved, and then closed (all without noting the location of the file). It wasn't in recent documents.

I finally found it in a TEMP Folder, and she says to me, "There's... right next to my file, there's a file in here called FUCKYOU.TMP . I didn't put it there. What's it doing there? It completely sums up how I feel about this machine right now!" My mother-in-law, dropping f-bombs at me on the phone, and me trying not to actually say that to her. We had a big laugh about it, I told her I'd look at it next time I was up at her house. I helped her attach it to an email and send it off to her friend. Hooray! I'm the hero.

Then I came back upstairs (after three hours!) into the big living room of the vacation house where all of our friends were, and said "well that went well! She said 'Fuck You' to me way more times than I said it to her." My wife's face: priceless.

[–]AdonisChrist 0 points1 point ago

That's too advanced. You tell them to open up the internet or start describing what the icons look like.

[–][deleted] ago

[deleted]

[–]AdonisChrist 1 point2 points ago

Not an age comment, a familiarity one.

Regardless, it's easier to look for an orange and red icon than to scan each icon looking for "Firefox".

[–]TexasCrowbarMassacre 0 points1 point ago

You're 78 but you still need a grownup?

[–]zeroblood 1 point2 points ago

my grandpa was amazed that he could have more than one thing open at a time

[–]suddenly_ponies 0 points1 point ago

I usually teach people how to send a "help invite" so I can either control their computer (has never worked properly) or at least see what they see.

[–]furtiveraccoon 0 points1 point ago

Desktop icons? pff. amateurs

[–]Bruneti12 0 points1 point ago

Press WinKey + R, type "chrome.exe", Enter.

[–]sexi_squidward 0 points1 point ago

lol I just taught my dad

CTRL + Z,X,C,V,A

He still doesn't fully get it

[–]avatar_ang 0 points1 point ago

I had to do this in Russian for some of my older relatives. It's much worse when you have to try to explain things without any english computer idioms (and when your Russian is poor). For example, double-click becomes "click twice, no, i mean quickly!". Then I found out all their icons have been switched to Russian by someone else, and I just die inside.

[–]DirtyMonday 0 points1 point ago

I just had a pretty rare situation happen to me. I don't/didn't have a computer (Never use one out of work) and my SO's grandmother decided she wanted a new one so she gave me hers. I open it up and there was only one icon on the desktop and it was chrome. Not to mention, the last computer I had back in college had a tiny hard drive and very little RAM. This thing is like a super computer compared to that.

I won't mention the hard drive capacity or the RAM because it's probably laughable compared to some of the machines redditors use

[–]Aweso1mz3 0 points1 point ago

My grandma thinks whenever the screensaver is on she's watching a YouTube video.

[–]bluedanubelloyd 0 points1 point ago

I'm the same, except for me it's my dad.

[–]ineedagrownup 0 points1 point ago

I can't remember the last time I double clicked an icon.

[–]lazyduke 0 points1 point ago

It sounds like you need to look into screen sharing software. Try Mikogo or LogMeIn.

[–]gaog 0 points1 point ago

nice, do you have the original image by any chance? thanks

[–]summertime1217 1 point2 points ago

My grandfather doesn't understand that the mouse moves the arrow on the screen.

[–]rounding_error 1 point2 points ago

[–]smegmaroni 0 points1 point ago

I think I just found my favorite thing on the internet. Thank you.

[–]AlexWoodRules 0 points1 point ago

Click enter could be easier for her

[–]fistingtotheoldies 0 points1 point ago

i asked my grandma what her wifi password is.... 20 minutes of saying its not the phone cord.

[–]xDrSchnugglesx 0 points1 point ago

I had to talk to my 60 year old mother about how to plug in the VCR yesterday after smoking a joint. It was terrible.

[–]meatee 0 points1 point ago

I finally just installed LogMeIn on my grandfather's computer, so if he screws something up, I can just take over his computer and fix it remotely. The only problem is when he starts moving the mouse on his end for no apparent reason.

[–]cvntagion 0 points1 point ago

I work in the online banking call center for a bank.

Most people "I can't log in." ME "Ok, are you in front of a computer." Most people "No, I'm in the car." Me "Ok, well that's your first problem."

[–]danilynnrobinson 0 points1 point ago

i looked for a payphone in walmart the other day. nope.

[–]RedditIsImmature 0 points1 point ago

Double-click is a shitty convention to begin with.

[–]retneftw 0 points1 point ago

Joke's on you I changed the settings and only have to click once.

[–]reddeth 0 points1 point ago

<Lac> Whats so unfathomable of: Double click zip file, hit extract, click the C: Drive, hit ok.

<hmne> Slow down, double what?

via Bash.org

[–]ZittyMcgee 0 points1 point ago

This is how I feel

[–]AlphaHotel_94 0 points1 point ago

This is shit my grandmother mass-forwards everyone in the family and then posts on Facebook.

[–]Robby5566 0 points1 point ago

Double clicking your browser icon? Someone

[–]TomtheFrench 0 points1 point ago

Things like this make me happy that the most advanced technology my grandma has is a toaster.

No tv. No radio. No microwave. Hell, she still has a working rotary phone.

[–]OftenSarcastic 0 points1 point ago

"What is double click?"

(╯°□°)╯︵ ┻━┻

[–]UnderstandingPrimus 0 points1 point ago

Please tell me im not the only one that single clicks and presses enter?

[–]Forankai 0 points1 point ago

I installed CrossLoop on every pc my relative own. This way I can troubleshoot fast and easy.

[–]D1M1R 0 points1 point ago

I know that. I spent a half hour on the phone with my grandmother trying to get her to type in the correct captcha because she was trying to make a Gmail account. Jimminy.

[–]Iwantztorock 0 points1 point ago

That's ok my parents still pay for aol.

[–]Creeperlord36 0 points1 point ago

i don't have to deal with this my grandma already knows how to use a computer and an Ipad

[–]StevieBoySwag 0 points1 point ago

who the fuck still uses a corded phone?

[–]Dimestoresaint 0 points1 point ago

I remember when I tried to teach my grandmother how to use a computer. I said to "move the arrow on the screen using the mouse" she picks up the mouse and slams it against my plasma screen and starts moving it. Nope. We are done here.

[–]leujin 0 points1 point ago

It's because of this very reason that we changed the Chrome icon on my mother-in-law's computer to say "internet."

[–]thre323 0 points1 point ago

I live with my grandpa. He just got a computer. Oofta.

My favorite story, and I'll try to be short:

I'm at work, he drives up and walks in (I work as a salesman in a cellphone retailer) and waits patiently on a chair while I'm helping a customer.

Grandpa: "Jon, I can't close that dang internet google crum thing." Me: "You just need to x-out grandpa" G: "I have been!" M: "Hmm, so you've been pressing the "x" in the top right corner like we practiced?" G: "No, I've been pressing the "x" key. Man I suck." (with a slight smile on his face)

[–]TareXmd 0 points1 point ago

"Ok I clicked it once, now I'm clicking it again."

"No I mean do both clicks at the same time"

clicks right and left mouse buttons together

[–]TremendousPete 0 points1 point ago

My grandpa called me once to make a link on his desktop to a fantasy football league website. I didn't want to help, but was guilted into it. So I tell him to right click the desktop and select 'new'. He tells me he doesn't want it on his desktop, he wants it on his computer screen. A solid hour and a half to make ONE shortcut. And then he asked me to help with another one right after that, and I basically ran away from the phone.

[–]GeebusNZ -1 points0 points ago

I hope everyone that found this funny takes a moment to consider the fact that one day, someone who isn't born currently, may have to carefully walk you through how to use modern technology.

[–]cancernigger 0 points1 point ago

Unless I'm trying to get some old lady pussy I'm gonna pretend technical ineptness and enjoy the embarassing conversations the other old folks are having with the young man foolish enough to help them. Plenty of old people know how to use computers, you just never hear about them because why the fuck would they want to communicate with you, a generic meta-ironic youth? Seriously there's so goddamn many of you and your upbrining was so homogenous that the difference between one of you another is totally meaningless.

[–]GeebusNZ -1 points0 points ago

I'm saying you're going to be old one day.

[–]guy_on-a_buffalo 1 point2 points ago

As an IT professional, that is me all day, every day.

[–]TAA420 1 point2 points ago

Whats that thing coming off the phone?

[–]Sheepolution 0 points1 point ago

This is a really old pic. It's from around 1950 I think, when telephones still had cables.

He's probably using this one.

[–]FlyingOnion 0 points1 point ago

you bastards

[–]ineedagrownup 0 points1 point ago

Holy fuck please tell me you're kidding.

[–]barbados-slim 0 points1 point ago

who the fuck let your grandmother get a computer? that's like giving a child a loaded gun.

[–]otherwiseguy 0 points1 point ago

My dad: "What do you mean, 'double-click'?"

[–]micahshell -2 points-1 points ago

That's why I'm glad my grandparents are dead.