I work in retail and this is how I feel every time a customer tells me a product is cheaper somewhere else

Derpster123 · 1 month

I work in a grocery store, they think we actually care...

no_eat_da_poo_poo · 1 month

The worst is at independent stores. People will try to haggle because they've seen something similar cheaper elsewhere.

knightofmars · 1 month

It's the best when you know they are flat out lying/completely misinformed. You quite often get treated like a lesser person because you're working a job they deem unworthy of you being treated like a human at, but at the same time they expect you to be master of the entire company who controls everything magically through a portal in the backroom.

Solsavage · 1 month

OH god...i work at radioshack and i hear this shit constantly. I mean i hate the fact that radio shack is a cesspool but getting angry remarks by people gets really old. Like these assholes just complain but don't just go somewhere else. And then the old people..oh lord, the old people.

before i thought i was good a being level headed.....now, i just want to set people on fire and watch.

made2last · 1 month

This happened all the time to me working at a Game Store locally. Generally it was people remarking that Wal Mart had it cheaper, based on the $59.47 price tag compared to our $59.99. People looked at me crazy when I would happily encourage them to drive across town and buy it from them because it was a better deal.

koprofile · 1 month

I used to work in retail at an Australian chain store. There was one main counter with all the registers. One day during the lead up to Christmas, the counter was getting slammed.

So a manager opens another register and asks customers toward the back of the line to approach. As he's unfurling the coins and preparing the change, the first customer in his line starts abusing him for taking too long.

The manager considers the rude customer, then promptly shuts down the counter. The manager then makes his way back to the sales floor to make some sales and get some of that sweet holiday season commission.

Meanwhile, the newly formed line return to their original positions, but not before unleashing a torrent of abuse on the rude customer.

welcometaerf · 1 month

"Listen, I spend a lot of money here and blah blah blah..."

Necr0t0xiN · 1 month

"If it is so much cheaper there, then why are you here?"

DaisieBear · 1 month

This has become my internal response to anything a customer has to complain about now. I work in retail and I feel my soul dying a little everytime someone asks for some kind of "extra" discount because there is fluff on something.

BackyardMechanic · 1 month

I used to be a cashier for a supermarket. Here's how I spent thanksgiving one year.

"HOW COME YOU'RE OUT OF BREAD?"
"well maam, people bought it because it's on sale."
"YOU'RE SUPPOSED TO HAVE ALOT."
"well, we did, but it's thanksgiving, and people need bread."
"We'll, what are we going to do about it?"
"Nothing, we're out of fucking bread. I don't give a shit because you were to lazy to not get bread before a major holiday."

My boss did nothing.

snailboy · 1 month

"Make sure your man double-bags this time. Last time he didn't double bag, and the bottom damn near fell out."

Lostbrother · 1 month

"What do you mean it's 20 bucks for the first 75 minutes to rent the truck? Scoff Well, I hope you all do well with that price."

"Yes sir, we do just fine. Thank you."

HeyHowdyHeyImOnAYoyo · 1 month

I Work at the craft store Michaels. Heres a conversations I have about every other day.

Do you have (insert items name here) -No, I'm sorry

Well, can you check? -I've worked here for 4 years, I know we definitely don't carry it.

Can you at least order some for me?!? (getting angry) -Ma'am, we cannot order items we don't even carry. I don't know what to tell you.

This is ridiculous, you are no help whatsoever, I spend so much money here/I'm going to start taking my business elsewhere/I'm never coming back again!

SubtleMockery · 1 month

What about our economy not being a barter system do people not understand?

Crimsonial · 1 month

I usually just stick the cookie-cutter 'I'm sorry to hear that' in there for this particular situation.

It sounds good to management, and doesn't make sense at all in a way I can't quite put my finger on.

dreadfulpennies · 1 month

God, I hated retail. I hope I never have to go back.

It always amazes me how the rudest customer in the world just assumes you actually care about them.

"It said 2 for 1 on the dresses."

"Only the dresses on that rack, ma'am. I'm sorry."

"Well... These dresses were on that rack. It should be 2 for 1."

"Ah. Just a moment then. I'll need to ask a supervisor."

"Why? Do you think I'm lying?"

Maybe. I don't even fucking know you. "No, ma'am. I just need to check with a supervisor."

"Don't bother. We won't get it. My daughter isn't getting her dress now. I hope you're happy."

Actually, yeah. I am a little. "I'm sorry, ma'am."

I once actually had a rude customer overhear me complain about her. A supervisor was nearby and I was just horrified. The customer informed me that she heard what I said and started telling the supervisor. The supervisor just cut her off with the most sudden, "Fuck you." I've ever experienced in my life.

It was beautiful.

seanbear · 1 month

Lucky you. At our place we have to check online to verify the price, then beat it by 10% of the difference. But it doesn't apply to online-only stores. Or stores more than 30 miles away. Or things where the price difference is too big. What "too big" constitutes as is beyond me, but apparently there's a limit in the manager's head.

I fucking hate retail.

Vaelerie · 1 month

It's like they think we care

Ruiner66 · 1 month

I stocked diary when I was in High School and people would always bitch to me about the price of milk and eggs as if I had some kind of control over it. Then they would proceed to pull out every single gallon of milk looking for one with later date. The same customers would do this every single time, despite the fact that we never stocked more than 1 date. The shelve had to be empty before a new date was put up.

DeadlyJizzAttack · 1 month

Seeing these comments about idiotic and rude customers in retail makes me motivated to act even nicer towards those that work in retail than I already do.

Qwapz · 1 month

My favorite is at the deli when someone complains that a 6 oz filet of smoked, seasoned, and glazed salmon will run them $5.99. The common phrase is, "That's absolutely ridiculous." We will sell the exact same salmon for probably $4 raw and nothing added. I guess people don't comprehend that we expect a little more return from the food we smoke for four hours.

CreamSteve · 1 month

Ha! Try working for a cable provider.

halfascoolashansolo · 1 month

I love it when they ask me if I know what the price is other places.

"Do you know if this is cheaper at Walmart?"

"I don't know, I don't work at Walmart..."

thecaits · 1 month

I work customer service for a major phone company. This is every day of my life.

"Verizon will give me free Iphones. If you don't give me free iphones on every line then I'm going to leave."

Unfortunately I can't go all Red on them, since they monitor our conversations. Right before I eventually quit, I'm so going to cuss out a customer though. Fuck you, I'm not going to credit you back for the last 3 months of your phone bill because you've had some dropped calls. I could really give a shit if you change carriers.

Fuck, I look forward to my last day.

Sterculius · 1 month

customers are so stupid. if you're not talking directly to the store owner (like who all the money goes to) nobody gives a shit if you threaten with "you just lost a customer". Not a single fuck is given by anyone from bag-boy all the way up to the manager(s). They don't get your money, they don't care about your money.

SeriousMoad · 1 month

I work at Walmart. I have to give a shit because of Price-Matching.

dannybiz · 1 month

One of the first things I'm going to teach my kids is that the people from whom you buy things owe you absolutely nothing. If you become frustrated with a shopping experience, calm down, shut up and take your money somewhere else.

terranq · 1 month

Try working customer service over the phone. People just don't engage their filters if you're not face to face with them. And the calls are recorded, so you can't tell them to go fuck themselves and then claim they must have misheard you.

People always try the "Well the service at other company is cheaper, so I'll just cancel my service with you and go with them if you don't give in to my tantrum". They don't like it very much when I tell them I can take care of the cancellation for them right now if they'd like.

nooneastern · 1 month

i used to work at KMart when i was a kid - we would have our weekly sales and occasionally (of course) run out of the sale item during the week due to the lower price ... eventually someone would come in and say "why did you put it in the flyer if you don't have it in stock" .... my usual answer was "i don't know why i did that, maybe if you had come with me to the print shop this whole thing could have been avoided" ... i used to love that people would come and yell at me a 16 year old kid who was the lowest man on the totem pole about how the business was run.

phranq · 1 month

I work in customer service, I hear it all the time. Well xxx company does this, yyy company will let me do that, zzz company always has better deals, and yet your order history says you spend all kinds of $$$ here.

My favorite is the "I'M NEVER SHOPPING HERE AGAIN" rant. Sometimes when that customer hangs up we have a candlelight vigil over losing that shopper (spoiler: 99% of "never shopping here agains" shop here again).

Scriblette · 1 month

I work at a craft store. Little old ladies bitching about the price of yarn/candles/scrapbooking paper have become my life.

zanthraxnl · 1 month

Or 'For such a low price that can't be a quality product.'
I used to work in a shop where the owner would pull out a marker and double the price on the label when he heard that line.

diorehps · 1 month

I don't get people telling me something is cheaper somewhere else (I sell mainly my own work so my merchandise isn't anywhere else :P) I get people telling me about things they already own that they didn't buy from me. "Oh, Ive got a ring like that at home. I got it 30 years ago when I caught the ferry over to Shelbyville. I needed a new heel for my shoe, so, I decided to go to Morganville, which is what they called Shelbyville in those days. So I tied an onion to my belt, which was the style at the time. Now, to take the ferry cost a nickel, and in those days, nickels had pictures of bumblebees on 'em. "Give me five bees for a quarter," you'd say...."

I've also decided that the customer is not now nor has ever been right. No matter what. Are you the customer? Well then you're wrong. Even when I'm the customer, I'm automagically wrong. Two truths permeate the retail trade:

1)the customer is always wrong.

2)the person helping you hates you.

thepayner · 1 month

As a manager all the questions about: "why don't you carry this product?" "why did you stop carrying this product?" "this was on sale last week can i still get that price?" "you're out of x product, it's on ad why don't you have it?"

I help them as best I can, but really, 0 fucks are ever given

BatmanBooyah · 1 month

I work at Poundworld in the UK and people still come in and expect to pay less than a pound for shit. The majority are clearly on benefits and they still expect everything to be on a some sort of 2 for 1 deal and when its not they argue about it. Also when people come in and ask if everythings a pound I use the line "its the last day everything is a pound, it all goes up to supermarket prices tomorrow" then walk away.

Ninjaisawesome · 1 month

Oh that grinds my gears.

SolidusTengu · 1 month

I work in a high street clothes store I felt the urge to say that daily. Thankfully I'm in the stock team now so I can swear like a sailor.

ooglemoogle · 1 month

we have to give a shit where work if its cheaper some where else we have beat there price by 10%

hurrikkaine · 1 month

In response, sometimes I'll say, "Well, there goes my commission. sigh"

marksk88 · 1 month

When a customer tells me that, I tell them "Wow, that sounds like a good deal. You should probably go buy it there then." And when they turn around and purchase the product anyways, you know they were bullshitting.

sellyourdreams · 1 month

If I could upvote this a million times I would. Im glad other retail workers feel the same way.

badkid_killa · 1 month

As someone who works in a corporate cell phone store, I hear this about 10 times a day. As soon as I hear a customer say this my helpfulness meter drops to zero. If you are going to come into my store and waste my time and then purchase somewhere else, GTFO.

Edit: words

crank1978 · 1 month

This isn't limited to retail. I work in commercial and residential services and people pull the same thing with us all the time. Luckily, I can simply hang up the phone.

MrBrighteyes · 1 month

Fucking seriously.

You want to bitch to me about prices when I don't fucking control how expensive things are. The people who set the prices aren't even in the same state as I am. But yeah, go ahead and bitch at me like I'm personally trying to rip you off. Even better when the prices are completely justified for my line of work and people don't get that they're getting the shit at a fucking discount.

Jahcez · 1 month

I work at...a home improvement store. Everyday: "This is cheaper at home depot." I don't caaaaaaare.

delirium98 · 1 month

I work at a dollar store, this is how I feel every time a customer tells me a product is so expensive elsewhere.

TimmaDee · 1 month

I used to work in a DIY store, commercial not trade, and if there was a queue of 3 or more people I would quite often would get "Can you hurry up, I'm in a rush."

Always wanted to say "You're in a rush? What made you think you had better go and get a power drill before your urgent appointment?"

scottyr16 · 1 month

After working in retail for 7 years now I concur with your statement...

[deleted] · 1 month

I prefer this response to annoying customers when they try to tell me mundane things:

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