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top 200 commentsshow all 213

[–]ZarboktheMunificent 299 points300 points ago

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Business in America? Try business everywhere.

[–]YeaISeddit 70 points71 points ago

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There's a German translation of that exact comic posted on the wall at my workplace in Switzerland.

[–]ct_engr6 12 points13 points ago

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A version of this is posted on a bulletin board outside of my engineering professor's office here at Oregon State. I wonder where the original comic is from.

[–]Ironic_Ali 11 points12 points ago

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I think it's as old as finding the moth (bug) in relay #70.

[–]canyouhearme 2 points3 points ago*

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It really could do with an update.

For a start, there wouldn't actually be an engineer (who needs them in american business), and each part would be manufactured in a different country, from papermache, shipped to another for assembly by slaves, then shipped to the tree in an ISO container. It would also be packaged in those unopenable plastic clamshells that require you to attack with shears to finally remove the product.

The tree would be dead of pollution by the time it got there.

[–]Ironic_Ali 5 points6 points ago

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Are you the guy from Dilbert who drinks coffee all day?

[–]JerkyBeef 0 points1 point ago

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better than finding a moth in the bath

[–]afsdjkll 6 points7 points ago

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A version of this was painted on the side of the Titanic when it tried to cross the Atlantic

[–]MustGoOutside -2 points-1 points ago

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Props for Oregon State.

Pretty sure I saw this comic in on of Prof. Budd's CS textbooks.

[–]allhands 1 point2 points ago

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Hast du eine Kopie davon? Würd mich dafür interessieren :-P

[–]atzebable 2 points3 points ago

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Die deutsche Version ist etwas anders, aber bitte schön.

[–]econartist 34 points35 points ago

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Shh! You're ruining the anti-America circlejerk!

[–]shamblingman 12 points13 points ago

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it's amazing how this little cartoon relates to every culture. I've seen it in several different offices around the world.

[–]colorpulate 22 points23 points ago

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It's almost as if we're all just the same regardless of where we were born.

[–]OmNamahShivaya 1 point2 points ago

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I think you're on to something.

[–]ScreamTheBible 1 point2 points ago

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actually the chinese business model at the corporate level revolves around what the customer wants more so that what their idea is. not defending how they actually produce the products..but thats another matter.

[–]theevilpower 0 points1 point ago

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This was one of the first pages in my new hire booklet when I started my current job

[–]Waqqy 0 points1 point ago

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Yeah, I remember seeing this in my high school computing textbook. (UK)

[–]bandit3288 0 points1 point ago

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we must have more integrated production cycles.

[–]FMDub 0 points1 point ago

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Why is it that people seem to think that America is the only country with backwards ways of doing things?

[–]StarMagnus -3 points-2 points ago*

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If they wanted business in America panel six would be what the builders were payed and panel 8 would be what the CEO is payed.

edit: accidentally addded a few too many letters.

[–]madzanta 187 points188 points ago

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fw:re:re:re:fw:re:re:re:fw:re:fw:

[–]doksteve 39 points40 points ago

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No kidding, I remember this from my AOL days. That was almost 2 decades ago. :(

[–]mindaika 25 points26 points ago

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I think I've literally seen this in print. From before there were computers.

[–]TheEnigmaBlade 14 points15 points ago

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I've seen it in parchment. From before there were printers.

[–]BrendanFraser 13 points14 points ago

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I think I saw it on a cave wall. From before there was handwriting.

[–]IAMANiggerBiologist 17 points18 points ago

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I SAW IT ON REDDIT A COUPLE TIMES

[–]LK596 9 points10 points ago

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I've seen it once. Just now.

[–]comments-be4-reading 5 points6 points ago

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I haven't read it yet.

[–]haux 3 points4 points ago

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What are words?

[–]danthealmighty 2 points3 points ago

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What is seeing?

[–]FUCK_YOU_ASSHOL 1 point2 points ago

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In one of your movies?

[–]BrendanFraser 2 points3 points ago

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Yes actually. I'm an explorer who stumbles upon a cave, but it turns out that there is a mummy deep in the cave. The animals in the area don't want it found so they begin using wacky hijinks to make me eventually change my mind. Also I speak in the third person, the entire movie.

[–]Ironic_Ali 1 point2 points ago

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I know...

Off topic, but what's with ear hair?!?

[–]nurta 1 point2 points ago

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It keeps your brain warm

[–]Ironic_Ali 0 points1 point ago

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Seems legit.

[–]yokiedinosaur 1 point2 points ago

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And don't even get me started on TV dinners!

[–]fulham 0 points1 point ago

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Prodigy, checking in.

[–]Strayl1ght 0 points1 point ago

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and it still hits reddit every 2 weeks

[–]mdrabz -1 points0 points ago

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Silly goose, AOL wasn't around in the 80's.

[–]SFHalfling 6 points7 points ago

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Almost 2 decades ago puts it at some point after 1992 D:

[–]mdrabz 1 point2 points ago

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Haha, that can't be right, because...wait...that's...no....no it can't be....

[–]hal9005 1 point2 points ago

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Groupthink!

[–]darchangel 0 points1 point ago

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Hey -- be gentle with this one, it's an antique

[–]beanboytastic 60 points61 points ago

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it was funnier when it had to do with programming...

[–]SadTruth_HappyLies 54 points55 points ago

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it was funnier when my grandpa pinned the mimeograph to his corkboard.

[–]Samuel_Gompers 1 point2 points ago

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This might have been a woodcut at some point to be honest.

[–]Wazowski 17 points18 points ago

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It was funnier before that when it was about manufacturing.

This cartoon has been in business texts since the 1960s.

[–]flounder19 4 points5 points ago

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I can tell by the ink plots and having seen quite a few hand drawn comics in my day

[–]beanboytastic 0 points1 point ago

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i stand corrected, it was not "funnier" when it had to do with programming. Simply because it was around since the 60's well at least that makes sense.

[–]TheGazelle 4 points5 points ago

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Programming existed in the 60s too.

[–]icingdeath 1 point2 points ago

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I actually have that same textbook sitting next to me lol

[–]random314 0 points1 point ago

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Not gonna say this is not true...

[–]fifafu 16 points17 points ago

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[–]cyberslick188 5 points6 points ago

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Why does this site even exist?

[–]Vic_Rattlehead 0 points1 point ago

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Not sure, but I'm getting a laugh out of the "Digg Effect" image.

[–]lawlshane 116 points117 points ago

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If the customer wanted a tire swing, then why did they describe it as a three level wood swing

[–][deleted] 66 points67 points ago

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misheard for a tier swing?

[–]austeregrim 7 points8 points ago

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I think you mean, misspoke. Because the customer was "describing it" to the designer. Also, good catch at tier, as I didn't think of it like that.

[–]kloober 1 point2 points ago

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I've looked at this a million times, and that never occurred to me. I don't know if it's intentional or not, but it's a beautiful subtlety.

[–]austeregrim 0 points1 point ago

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Agree. Small thing but kind of amazing when you notice it.

[–]guitar528 0 points1 point ago

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I just realized this after seeing this picture for the 1000th time

[–]Null_Reference_ 39 points40 points ago

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Because what the customer wants and what they think they want are very different.

[–]TimesWasting 23 points24 points ago

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thats the joke

[–]Fungor 112 points113 points ago

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Customers in America.

[–]centurijon 43 points44 points ago

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This is truth. Especially when dealing with software engineering where customers don't know what they're really asking for.

[–]goberflunk 28 points29 points ago

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lol my java professor showed us this picture and was like, this is what your future will be

[–]yogurtpop 9 points10 points ago

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same

[–][deleted] 4 points5 points ago

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Professor showed my class this picture, but it was IT project management.

[–][deleted] 4 points5 points ago

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Same here (not American). The "What got documented" gets me every time.

[–]verdatum 1 point2 points ago

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As an SW engineer, any time I find zero documentation practices, I refuse the job.

[–]ScottCarmichael 2 points3 points ago

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What's sad is that merely commenting in code here and there takes an extra 5 seconds at most. It's very weird that people don't do it.

[–][deleted] 2 points3 points ago

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Especially since after a month you know you're not even going to recognize your own code, let alone someone else's.

[–]Blitzcrieg2306 4 points5 points ago

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It's from a software developing book (can't remember the name). Also, same.

[–]jer21 6 points7 points ago

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Which is why as a PM, it's sometimes helpful to break things down with the MoSCoW method (Must haves, Should haves, Could haves, and Won'ts).

[–]ChetBenning 6 points7 points ago

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What do you have, and what do you want to come out of the magic numbers box?

[–]sustineo 5 points6 points ago

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they described a swing that would have a place for your arms

[–]ScottCarmichael 0 points1 point ago

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If you noticed, marketing was the closest to understanding what customers wanted (it swings, you can sit in it and it's the most direct solution) but as usual, people in marketing oversell it.

Which makes sense - marketing types are as close to clueless masses as you can get - and unsurprisingly, they lack the technical knowledge to know when they are overselling something.

[–]baconautics 7 points8 points ago

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"uh, it has a top ... a bottom ... and uh ... a middle ... you know, stuff you can sit on and swing ... uh .... oh yeah! and in between, theres like ... empty space."

[–]akallio9000 5 points6 points ago

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Because they didn't think it through before they articulated their desires.

[–]Laughs_at_plebs 1 point2 points ago

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Also the engineer would have just package the plank and the rope saying "I can't vouch for the tree's spex"

[–]captainAwesomePants 1 point2 points ago

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Once you can answer this question, then you will be ready to deal with customers.

[–]simplelogic2 0 points1 point ago

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Two reasons, typically

Customer organization has let's say 1,000 people, and the mfgr makes the mistake of asking only one or the wrong persons in the customer's org... often times you have to get in and study how a customer uses something and also understand the truth about where they are willing to spend money, as opposed to just letting the customer prescribe what to build... Apple is known for doing this with its products

and/or...

Customer describes the problem in front of their face that day and tries to design a solution themselves, not being an expert, and the mfgr builds what they ask for as opposed to building the ideal solution... the old saying from Chrysler was something like: "no mom ever described to us a mini-van before it was designed and built"

[–]pax27 13 points14 points ago

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Wow, this is an oldie, and I don't mean that as in OMG REPOST, but rather nostalgic. I remember this posted on the wall of the office of a mechanic that was a close friend to my dad. It must have been 25-30 years ago. It was from a swedish magazine and the text was in swedish. Must have been around 1984 or so. Thanks for the trip down memory lane!

[–]Black_Apalachi 1 point2 points ago

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Reposts are great when they're only as frequent as one or two a decade.

[–]Martze 0 points1 point ago

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Older means worse. That's how reddit works.

[–]pax27 0 points1 point ago

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But if old is bad and repost are bad doens't that mean that oh no, I've gone cross-eyed!

[–]Wylde_Guitarist 7 points8 points ago

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[–]rokyrakoon103 6 points7 points ago

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I have seen this several times. It is the first time I realized that the customer wanted a tire swing and asked for a tier swing.

[–]so_inebriated 2 points3 points ago

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I thought I was clever for realizing it, and clearly so are you. Hooray, cleverness!

[–]leapius 12 points13 points ago

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Crikey that one got wheeled out when I began my CS degree in 1996 about SDLC.

[–]wiseapple 10 points11 points ago

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It has been around a lot longer than that. I first saw it in 1984.

[–]glutuk 5 points6 points ago

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IIRC this is from a textbook

[–]i_practice_santeria 2 points3 points ago

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Tell us more about the 80s, wiseapple!

[–]wiseapple 8 points9 points ago

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Get off my lawn, kid!

[–]ScottCarmichael 0 points1 point ago

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Dude, I would have LOVED to have got into the tech industry during the 80s. Can you imagine how exciting work/successful you could be back then!?! You had the big IT boom in the 80s followed by the insane tech bubble in the 90s...I got out of High School in 2000. :(

[–]fun_in_colorado 1 point2 points ago

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[–]wizardsyndrome 1 point2 points ago

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this is on the wall at my office...i hate it so much

[–]Ironic_Ali 0 points1 point ago

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because it's still true 30+ years later?

[–][deleted] 1 point2 points ago

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Architect?

[–]liquidignigma 0 points1 point ago

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sorry most people don't know what the differences between an architect and engineer are

[–]teneteColetti 1 point2 points ago

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epic old

[–]md1327 1 point2 points ago

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Someone is taking software engineering i presume?

[–]ejduck3744 1 point2 points ago

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As an engineer, I am angered by how that swing was designed.

[–]GrammarBeImportant 1 point2 points ago

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Funny, how manufacturing installed it is exactly how Death build a swing for his Grand daughter. Though his didn't have the supports on each side.

[–]wikiwikiwawawess 5 points6 points ago

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Business In America.

Made In China.

[–]ScottCarmichael 0 points1 point ago

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What's sad is that I bet China is actually the no. 2 tech place in the world, way ahead of Japan and S. Korea...but since the US news agencies NEVER report on China, us Americans think we are lightyears ahead of everyone tech-wise.

They have a BILLION people in China and they built almost all tech stuff to accommodate mainly their own citizens...and then also build everything for everyone else in the world.

It's unfortunate us Americans are so damn clueless about the country's biggest rival (in everything!) in the world. It's gonna bite us in the ass very soon I suspect.

[–]SirHumanoid 0 points1 point ago

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.

[–]hhawk[!] 8 points9 points ago

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sorry the turnaround on this was so long but I think we got it just like you wanted it:

:.:'.

[–]omenmedia 0 points1 point ago

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Do you have your period?

[–]That1GuyWitDaC4 1 point2 points ago

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on the "what the customer got"... it's just tied around the tree. untie it and put it up by the right branch and it's fixed.

[–]shitterplug 4 points5 points ago

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You do not understand the picture.

Apparently you do not work in manufacturing.

[–]That1GuyWitDaC4 -1 points0 points ago

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im just sayin that the thing is tied around the tree, come on man you cant untie it and put it up by the branch? i know that isnt the point of this repost but just saying that it can be fixed and no i do not work in manufacturing.

[–]OmNamahShivaya 2 points3 points ago

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BUT I WANTED A TIRE SWING!

[–]shitterplug 1 point2 points ago

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This is just an example of how the manufacturing world works.

The customer should not have the 'fix' anything. This picture just shows that he got something completely different from what he asked for due to business politics and specifications lost in translation.

[–]That1GuyWitDaC4 1 point2 points ago

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yeah i get that, i understood it the first time i saw it. it really isnt that complicated. It was a joke, i was pointing out how it was kind of weird how when they gave the customer the stuff they tied it around the tree when they knew what they wanted.

[–]KingofCraigland 1 point2 points ago

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They didn't know what the customer wanted. It was installed by somebody who never worked with a "rope swing" before, who really didn't care about the customer but just getting the job done lickity split so they could make it to the pub at a respectable hour before going home to get berated by their wife.

[–]KingofCraigland 0 points1 point ago

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Imagine the customer is a feeble old man/woman/chimpanzee incapable of doing what you just said to better understand the problem posed by the picture.

[–]akallio9000 2 points3 points ago

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As long as the seller got as much money as erecting a roller coaster, it doesn't make much difference.

[–]FuriousBanana 1 point2 points ago

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If you do that, you'd be violating the licence agreement you signed and the swing will be remotely cut down. Any attempt to tie the rope back together will be considered piracy and you'll be sued and sent to prison.

[–]That1GuyWitDaC4 0 points1 point ago

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fuck.

[–]Black_Apalachi 0 points1 point ago

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Apart from the fact that the customer wanted a completely different product (a tire swing), you could equate what you're saying to buying a flat-pack shelf from Ikea but one of holes hasn't been punched through completely so you have to work it yourself with a screwdriver or a drill or something. Sure, it's not that much of an inconvenience, but it's still not how the product was supposed to be.

[–]baconautics 1 point2 points ago

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FW: FW: RE: FW: RE: Re: Re: RE: Re: Fwd: FWD: Fwd: BEST JOKE OF 1998!!!

[–]deadpixel001 2 points3 points ago

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O.O

this describes a few of the companies i have worked for to a tee.

[SAVED & PRINTED]

[–]Dsilkotch 5 points6 points ago

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I read that as "to a tree." Still worked.

[–]Catsler 0 points1 point ago

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"How Manufacturing installed it" --- uhm, what?

[–]FlackRacket 6 points7 points ago

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I think the joke is that the engineer's design couldn't swing because of they way it attaches to the tree, so manufacturing used a work-around.

[–]i_practice_santeria 2 points3 points ago

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How is the installation panel different from "What the customer finally received?"

[–]Ironic_Ali 2 points3 points ago

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See! This is how it starts....

[–]glutuk 1 point2 points ago

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for the sake of explanation, lets say the customer isnt a user but a retailer of swings (comes with tree and everything)

they will pay someone to make the tree or do it themselves, they will also pay someone to make the swing, which makes the Tree+Swing Retailer a customer to the company producing just the swing

in this case, manufacturing would be installing your piece into the overall product

[–]Dude_man79 0 points1 point ago

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Where would the product support look like?

[–]ScottCarmichael 0 points1 point ago

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The same as documentation.

[–]2muchTit 0 points1 point ago

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So true.

[–]digitalmediamaster 0 points1 point ago

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I swear this picture has been passed around on the internet so much it's starting to get faded.

[–]rcj66 0 points1 point ago

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Someone fucked the requirements up.

[–]OrageSyringe 0 points1 point ago

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You forgot the part where everyone lines up days ahead of the release to get ripped off again.

[–][deleted] 0 points1 point ago

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I worked as an intern in documentation at a network security company for the military, and it's shocking how much higher-ups overlook documentation, and how documentation can actually save a lot of time, and in the long run, money.

[–]yappleby 0 points1 point ago

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From the accounting side, the "How it was Documented" and "How the Customer Was Billed" always made us laugh, but with a hint of contempt. It really does apply across the board and not only with PM.

How do you know the customer is telling the truth about being billed that way if you have no documentation?!

I'm looking at YOU, Sales.

[–]TheLordBarnhill 0 points1 point ago

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Documentation is actually where all the cool English majors go:

http://www.bls.gov/oco/ocos319.htm#outlook

[–]CraftyWalrus2-0 0 points1 point ago

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One of my CS professors actually showed me this picture last year in class.

[–]thecouchman 0 points1 point ago

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A truncated version of this (what marketing advertised, what the customer received, what the customer was billed for, what the customer wanted) is a recurring slide in my company's presentations. I never realized that it's been around for decades, but that doesn't surprise me.

[–]azerts 0 points1 point ago

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My professor used this as an example in class last year

[–]mrpopenfresh 0 points1 point ago

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They also showed this at school in french speaking Canada.

[–]heracleides 0 points1 point ago

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Don't forget that in making the product they gave cancer to an entire town and destroyed the environment.

[–]uncleKunkel 0 points1 point ago

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Using this in a presentation tomorrow, thank you for sharing!

[–]awesomedave680 0 points1 point ago

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Yeah, this wasn't funny when I saw it in lecture, either

[–]originsquigs 0 points1 point ago

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I first saw this on a cubicle wall a few months ago.

[–]dkey1983 0 points1 point ago

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Ummm...makes me think the person who posted this has no idea what business in America is actually like.

[–]Al_Da_Best 0 points1 point ago

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Oh look this is doing the rounds. Again.

[–]APudgyPiggy 0 points1 point ago

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We recently used this as a reference for what happens in software development in one of our classes

[–]samurai_ninja 0 points1 point ago

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i like how "what the customer described" and "what the customer wanted" are 2 totally different things. so it's not just the business that fucked up.

[–]TheGazelle 0 points1 point ago

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Welcome to software development.

[–]thekfish 0 points1 point ago

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Sounds like the customer is retarded.

[–]PandaBearShenyu 0 points1 point ago

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Sounds like everytime I take my car in for a service.

[–]xcaptnwigglesx 0 points1 point ago

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I read this chart as: communication is difficult.

[–]namelessted 0 points1 point ago

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This is NOT how business works.

[–]thesovietonion 0 points1 point ago

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I think I saw this in my dad's office ten years ago. It really stuck with me for some reason.

[–]UrShiningDesire 0 points1 point ago

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My programming teacher has this poster hanging up in his room.

Zing

[–]Logain2 0 points1 point ago

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I've seen this 20+ times in my classes (Canada), upvote nonetheless

[–]Jobo086 0 points1 point ago

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That's waterfall for you. Continuous feedback is a necessity!

[–]parrotsnest 0 points1 point ago

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The customer described a 3 step tree rope ladder, but wanted a tire swing. Sounds like the customer is an idiot.

[–]dude-k 0 points1 point ago

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this was in a presentation i watched in work the other day

[–]MineTorA 0 points1 point ago

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Ahaha, a "tier" swing? :P

[–]HigHIdrA 0 points1 point ago

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I'd have drawn one man labeled "Corporate" anally raping another man named "consumer". That's how business is done in America.

[–]Obezy 0 points1 point ago

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This is in one of the docks here on Ellsworth Air Force Base. Its exactly how the Air Force buys shit.

[–]Black_Apalachi 0 points1 point ago

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This is amazing, but I'm not sure I get the "What got documented" panel.

[–][deleted] 0 points1 point ago

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Will someone post the military version? Because this is definitely more applicable towards military infrastructure.

[–]markth_wi 0 points1 point ago

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Just Business - at least on Earth - maybe some aliens somewhere have got it figured out better - but pretty much that's Business 101.

[–]asian_superhero 0 points1 point ago

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I don't know what part of america your from, but where I am, engineers aren't complete morons.

[–]DownVotingCats 0 points1 point ago

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Haha that's hilarious!

[–]maxxspeed 0 points1 point ago

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I first saw that about 25 years ago.

[–]LarzHoneytoast 0 points1 point ago

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What the customer described : tier : : What the customer really wanted : tire

Is this correct?

[–]animalocity 0 points1 point ago

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I remember this from my 1st year CS softeng class. Such a classic.

[–]Knotritenaou 0 points1 point ago

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If this is how your company design products in America, you deserved to go chapter 11.

[–]EnviousDan 0 points1 point ago

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I fail to see how this is exclusive to America.

[–]akaZilong 0 points1 point ago

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Old news is so old. I have seen this 10 years ago printed out on cubicle walls. Yawn.

[–]trevz0r 0 points1 point ago

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This could also be titled, Accenture.

[–]jargonista 0 points1 point ago

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Oh great! A comic that's been on the internet since 1996 and has been seen by everyone already! Do you have any more?!

[–]LiquidPhire 0 points1 point ago

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This graphic applies to video games.

[–]guruboy 0 points1 point ago

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This reminds me of the time a couple years ago (I'm 22) when I asked my dad "gee dad, the older I get the more I realize that adults basically don't know what the fuck is going on" and he just gave me this kind of embarrassed look.

[–]whoneedsmeme 0 points1 point ago

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ORIGINAL PLEASE?

[–]unrealious 0 points1 point ago

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Thanks I've been looking for this cartoon for more than ten years.

I originally saw it back in the early 1980's.

[–]daedalus1982 0 points1 point ago

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Re: re: re: fw: it's so true!

[–]AnnieChrist 0 points1 point ago

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my dad had this cartoon taped in his toolbox at work. right next to a bunch of half (mostly) naked ladies and a big sign that read DICK HEAD -->

ahh, nostalgia.

[–]bhumy 0 points1 point ago

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[–]mittJUN 0 points1 point ago

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Saw this on my System Analysis class last semester. We laughed about it, but our professor explained how true this is.

[–]Confucius_says 0 points1 point ago

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a better title would be "this is business"

this is the comic that they use in project management classes and stuff when they talk about how 90% of all projects fail.

[–]Yalce 0 points1 point ago

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[–]Infernal_Llama 0 points1 point ago

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someone reads terry pratchet books (soul music)

[–]helgihermadur 0 points1 point ago

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This was in my high school sociology textbook. In Iceland. So yeah, pretty fucking old.

[–]Korr123 0 points1 point ago

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Business in a capitalist society. Greed is for good yo.. bitch

[–][deleted] 0 points1 point ago

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The panel "What the customer got" is really the fault of whoever installed it. Other than that it looks fine.

[–]p0b 0 points1 point ago

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Pretty old, but still humorous.

[–]WhyHellYeah -1 points0 points ago

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Posted from my iPhone.

[–]A_terrible_comment -1 points0 points ago

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Fuck this diagram. I see it about 3 times every year in different lectures (usually with regards to software engineering) and on the internet.

[–]imgur-mirror-bot -2 points-1 points ago

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[–][deleted] ago

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[deleted]

[–]Ironic_Ali 1 point2 points ago

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Are you a black belt? Only a black belt would know that.